Privacy Policy

Service refers to the Hungero mobile application and web dashboards operated by Hungero Technologies Private Limited.

Personal Information includes name, email, mobile number, employee ID, transaction history, and related identifiers.

Usage Data includes order timestamps, café selections, credit usage, and device information collected automatically.

Cookies are small files stored on your device to improve functionality and analytics.

We collect personal information such as name, email address, mobile number, employee ID, organization details, and order history.

• Name
• Email address
• Mobile number
• Employee ID
• Organization and branch details
• Login credentials
• Order and credit usage history

Hungero does not store card details, UPI IDs, or bank credentials.

Payments are securely processed through third-party payment gateways such as Razorpay.

We retain only transaction identifiers and payment status information.

We automatically collect data related to orders, app interactions, timestamps, and platform usage to improve performance and user experience.

• To process and track food orders
• To manage user accounts and daily food credits
• To provide customer support
• To send notifications and updates
• To improve platform functionality
• To monitor security and compliance

Hungero does not sell or rent your personal information.

• Information may be shared with payment providers for transaction processing
• Authorized organization or café administrators may access operational reports
• Information may be disclosed when legally required
• Data may be transferred during mergers or acquisitions under confidentiality obligations

We implement encryption, role-based access control, and secure infrastructure to protect your data.

Security practices are maintained in compliance with applicable laws including the Digital Personal Data Protection Act, 2023.

We retain personal information only as long as necessary for operational, legal, and compliance purposes.

Data is securely deleted or anonymized after retention requirements are fulfilled.

• Access your personal information
• Correct inaccurate data
• Request deletion of your account
• Export your data
• Object to certain processing activities

To exercise these rights, contact us at support@hungero.com.

Users may request account deletion by emailing support@hungero.com from their registered email address.

Data will generally be deleted within 30 days unless retention is required for legal or financial compliance.

If you have questions about this Privacy Policy, contact us: