CRM Services



Vithi is a leading Salesforce strategic partner and has successful track record in providing solutions to the customers needs and challenges globally across multiple industries. Along with more than 30+ certified professionals in different Salesforce products, we have implemented several projects in sales cloud, service cloud, marketing cloud and commerce cloud etc. Our team of Salesforce experts, architects, developers and integration specialists help customers in their digital journey. We trust in our Salesforce experts who are committed to the customer experience and technical proficiency. Our solutions helped our customers to scale to the market needs and higher ROI on their investments. Our Innovative solutions that became an answer to the specific client challenges in different business areas. Our Salesforce customization and integration services with other systems and applications create seamless workflows.

We help organizations modernize their technology and build digital experiences on the industry leading foundation of the Salesforce platform. Our transformation focus on the needs of your business leads to go fully digital and delivery strategic application. Our transformation focus on the needs of your business leads to go fully digital and delivery strategic application.

Why Vithi


We help organizations modernize their technology and build digital experiences on the industry-leading foundation of the Salesforce platform


Scalable implementations that enables customers to grow their systems and processes effectively, ensuring they can meet the demands of changing business environment


Reliable and consistent Delivery with professional certified Employees.


Flexible resourcing model


Cost effective


Best Practices and Methodologies


Process Driven by DevOps and CI/CD to improve speed to market


Operational Efficiency










CSAT Rating with Salesforce


Prebuilt Solutions and Accelarators

Our Capabilities

Sales Cloud

Sales Cloud deals with lead management, opportunity management, account management and sales planning and forecasting. Our certified professionals specialized in implementation of Salesforce CPQ product that streamlines quoting process for several clients.

Service Cloud

Service Cloud handles customer service, field service and support functions. Vithi IT salesforce team has ample expertise in executing Salesforce Omni channel customer engagement to improve customer engagement across multiple channels.

Marketing Cloud

Campaign management, lead generation and customer engagement. We are specialized in Marketing cloud account Engagement (formerly known as Pardot), marketing automation platform.

Customer 360

Integrated platform connecting companies and customers. Unleash the power of customer 360 by integrating with other systems, applications, data and devices. Hyperpersonalised customer experiences across all your Salesforce products.

Community Cloud

Our services consist of community setup, customisation, and optimisation that result in branded self-service platforms for clients, partners, and internal users. We support community building that enables to share knowledge, and Support.

Commerce Cloud

Our team possesses a robust skill set tailored for handling E-commerce platforms and managing online order processes effectively


Vithi IT salesforce team excels in the management of sales and customer data, adept at maintaining a comprehensive perspective of customers while leveraging analytics..

Our Offerings

  • We Provide best strategy to resolve complex business challenges via Salesforce features/Products
  • Advise on innovative tools/technologies that supports customer business functions
  • Provide a Business analysis roadmap that increases client’s sales and Revenue and optimizes operational cost; bring more Personalized customer experiences.
  • Provide POC (Proof of Concept) based services after translating existing business processes into more advanced features available in Salesforce Products.

  • Planning and developing a system strategy, implementation, or migration to Lightning
  • Optimize Data Models, rules, and processes to mirror existing workflows.
  • Creating dashboards and reports and integrating with existing reporting applications
  • Integrating Salesforce with legacy systems
  • Training your users and encouraging adoption

  • Appexchange recommendations based on the customer need
  • Custom Product Development
  • Enhance your Salesforce platform with unified services like Salesforce Einstein, Lightning UX, Mobile and Internet of things etc

  • Bring all your customer data into a unified view
  • Integrations with other systems and applications that drive connected digital experiences for customers
  • Build a custom fit, strategic and cost effective integrations

  • End to End Support with consistent delivery within SLA
  • Periodic monitoring and health checks
  • Continuous service Improvements
  • Incident and problem management

Key Implementations and Solutions

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Salesforce CPQ

Developed a Data Model that will allow the user to add multiple Quote options in a single Quote. Implemented Inbound and Outbound Integrations with Address Validation and Pricing System. Generation of pixel perfect PDF and versions of the quote using Visualforce and JavaScript. Integration with Conga composer and Conga sign to send PDF quotes to the customer to get the e-signature. To know More: Contact us.

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Customer 360 Implementation
Salesforce Integration with other systems and applications

Integrations with Accounts, Invoices, Assets,Repair Tickets Integrations with Mulesoft. Our telecom customer’s application is made up of multiple modules like accounts, billing, asset, repair ticket (case), and order management systems. The customer wanted to have a single pane of glass view of all the application data in Salesforce which will be organized in a way that a user can navigate easily across the data elements without logging in to multiple systems.

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Why choose us

Vithi has an excellent track record of managing, Designing, Implementing & Deploying numerous projects which are mission critical to our customers focused mainly on on-time delivery with quality driven by SMEs across technologies


We offer innovative and creative thinking, delivering “real” cost effective solutions to our customers


Quality is the key that enables us to provide exceptional services to our customers which contributes to increasing the customer base

Long-Term Partnerships

Building trusted, long-term partnerships with our customers by blending with your culture.

Industry Best Practices

Applying industry best practices and Frameworks to manage risk, deliver services & optimize costs.

Digital Transformation

Helping our clients to transform their business needs through innovation and Digital Transformation.

Continuous Training

Continuous training and managing the best teams by employing & nurturing our resources


Get free proposal

Unlock your business potential with our free proposal for comprehensive IT services.
Tailored to your needs, our proposal outlines strategic solutions, ensuring success in the ever-evolving market. Seize this opportunity to elevate your business—request your personalized proposal today!